How We Handle Your Account Data
We collect the details needed to open and maintain your account, including your contact information, verification responses, sign-in records, device signals and account activity. When you use DANA, OVO, GoPay or QRIS, we may receive transaction references and status details so we can match a wallet
-
1
event to your account; bank transfer and virtual account records can work the same way. BCA, BRI, Mandiri and BNI references may appear in payment records, but we do not use this policy to request unrelated banking credentials. We use data to provide account access, detect
-
2
unusual sign-ins, resolve status questions and meet valid legal requests. We retain records only for the period needed for those purposes or where local law permits. Access depends on local law, and we will explain any restriction when a lawful request cannot be completed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.